Institutional Support Services-Information Technologies (ISS-IT) staff will continue delivering services remotely. Submit tickets at issit.unm.edu or help.unm.edu. Check the "Services We Provide" tab for more information. Customers can also call the ISS-IT helpline, 505-277-5000, and leave a voicemail. Please expect a short delay in response to your request.
TMA iService Desk is your interactive, mobile friendly, web-based work request and work order tracking system.
In iService Desk you:
To submit a Work Request, you must provide the following:
To view how iService Request priority is managed, click here.
Questions regarding an iService Desk request should be directed to the ISS IT Help Desk at 277-5000
2/21 Announcement from ISS-IT:
You may have noticed that your PC has been upgraded to the newest Windows 10 version. We have been working hard to upgrade all systems as some OS versions may be at end of life with Microsoft. Please be patient with our efforts as these upgrades are required for security and services at UNM. We have also pushed out Microsoft Teams and Zoom to all workstations as these are critical tools for everyone right now. Below is some helpful links for training, support, and proper/secure way to utilize these tools: