TMA iService Desk is your interactive web-based work request and work order
tracking system.

IF THIS IS AN AFTER HOURS EMERGENCY PLEASE CALL UNM Police Department 277-2241

In iService Desk you:

  • Can submit, query and print Work Requests in real time
  • Will receive email alerts when your Work Requests or Work Orders change status
  • Can query and print Work Order details including labor and material charges

To submit a Work Request, you must provide the following:

  • Building – If work requested is an outside area, then the nearest building
  • Name – This person will be the primary customer contact for PPD Techs
  • Phone – This number should be for the primary contact
  • E-mail – This e-mail address will receive status updates from iServiceDesk
  • Repair Center - Your area's repair center:(i.e. Area 1 Maintenance,
    Area 2 Maintenance, Area 3 Maintenance, or Area 4 Maintenance)
  • Area – Location of the work in the Building (Select from list provided)
  • Request – Description of problem or task. Please be specific with relevant
    details (i.e. Building Name, Rm #, (if there is not a room #, then compass
    location (i.e. N,S,E,W)), and the Problem)
Questions regarding iService Desk should be directed to PPD Work Control at 277-1600