TMA iService Desk is your interactive web-based work request and work order
tracking system.
IF THIS IS AN AFTER HOURS EMERGENCY PLEASE CALL UNM Police Department 505-277-2241
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In iService Desk you:
- Can submit, query and print Work Requests in real time
- Will receive email alerts when your Work Requests or Work Orders change status
- Can query and print Work Order details including labor and material charges
To submit a Work Request, you must provide the following:
- IF YOU ARE SUBMITTING A COVID-19 VIRUS RELATED WORK ORDER, PLEASE REFER TO "COVID-19" IN THE REQUEST
- Building If work requested is an outside area, then the nearest building
- Name This person will be the primary customer contact for Facilities Management Techs
- Phone This number should be for the primary contact
- E-mail This e-mail address will receive status updates from iServiceDesk
- Repair Center - Your area's repair center:(i.e. Area 1 Maintenance,
Area 2 Maintenance, Area 3 Maintenance, or Area 4 Maintenance)
- Area Location of the work in the building (Select from list provided)
- Request Description of problem or task. Please be specific with relevant
details
(i.e. building name, room #, (if there is not a room #, then compass
location (i.e. N,S,E,W)), and the problem)
Questions regarding iService Desk should be directed to Facilties Management Work Controls at 277-1600
For physical security requests (non-IT), such as installation of video, alarms, emergency and lockdown buttons, access control, etc., as well as to schedule personal safety awareness presentations, email SecurityOperations@unm.edu
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